01
Customer starts on WhatsApp
The customer says hello to your business number. WhatsApp stays the familiar entry point.
How it works
Customer storefront. Operator workspace.
Customers start from WhatsApp, order in the storefront, and the business runs everything from one workspace.
WhatsApp entry
hello
Customer storefront
Browse menu
Review order
Place order
Check account
Review order
Place order
Check account
Operator workspace
Confirm or revise
Open customer record
Track due and payments
Review today’s work
Open customer record
Track due and payments
Review today’s work
02
ChefSathi sends the ordering link
Instead of forcing the customer to type everything in chat, ChefSathi opens the storefront.
03
Customer orders in the storefront
They browse, review the total, place the order, and can check account information from the same customer interface.
04
The business runs the order from the workspace
Owners and operators can confirm, edit, cancel, review customers, and handle exceptions from one web workspace.
05
Money and daily follow-up stay visible
Balances, invoices, payments, and daily review stay tied to the same operating loop.
Why owners care
More control without changing how customers already start.
Customers keep the simplicity of starting from WhatsApp. The business gets a proper web workspace for order control, customer history, billing visibility, payments, and daily reporting.